Innov8ive IT Solutions
About Us
At Innov8ive IT Solutions, our mission is to provide transformative managed IT services that empower businesses to thrive in the digital age. We understand that technology is the backbone of modern enterprises, and we are dedicated to delivering reliable, scalable, and secure solutions that drive strategic growth and maximize operational efficiency.
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We offer a comprehensive suite of services designed to meet the evolving needs of our clients. From proactive network monitoring and maintenance to advanced cybersecurity and cloud solutions, our expert team leverages cutting-edge technologies and industry best practices to ensure seamless IT management.
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At Innov8ive IT Solutions, we take a consultative approach, working closely with our clients to understand their unique business objectives, challenges, and opportunities. With this deep understanding, we develop tailored strategies that align technology with their overall goals, enabling them to gain a competitive edge and achieve long-term success.
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Our dedicated IT professionals are available around the clock to provide responsive support and timely resolution of any issues that may arise. Whether it's managing complex infrastructure, implementing innovative software solutions, or offering strategic advice, we are committed to being a trusted partner throughout our clients' digital transformation journey.
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By partnering with Innov8ive IT Solutions, businesses can unlock the full potential of their IT investments. We focus on delivering measurable results, helping organizations streamline operations, reduce costs, enhance productivity, and improve customer experiences. With our managed services, clients can offload the burden of IT management and focus on their core business priorities with confidence.
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Experience the strategic impact of our managed IT services and discover how technology can propel your business forward. Together, we can navigate the ever-changing digital landscape and drive your business to new heights of success.
About the Owner
Robert Primmar's journey began in Sauquoit, NY, where he completed his education at Sauquoit Valley High School in 2001. His professional odyssey commenced in 2007 when he entered the dynamic realm of the Managed Service Provider industry, joining a company based near Atlanta, Georgia, as an entry-level technician entrusted with monitoring backups and server error logs.
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Over the ensuing six years, Robert's trajectory was marked by a relentless pursuit of growth and expertise. Progressing steadily, he assumed escalating responsibilities, ultimately ascending to the role of primary helpdesk/field engineer. However, in 2013, the landscape shifted as the company underwent a transition, being acquired by another local MSP.
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Amidst this transformation, Robert's value soared. Renowned as the go-to person for emergencies and critical assistance, he swiftly became an indispensable asset within the new company. By 2014, recognition of his exceptional skills led to a promotion to project manager, where he masterfully orchestrated complex IT projects for the firm's esteemed clientele.
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In May 2016, the arrival of a process improvement manager heralded a new phase in Robert's journey. Collaborating closely, they streamlined operations within the project team, facilitating efficiency and effectiveness. This period saw Robert transitioning further into a Project Manager role, signaling his evolution within the organization.
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In 2017, the company underwent yet another acquisition, this time by a global entity with a significant presence in the United States. Robert continued to excel, assuming the mantle of Project Team Lead for two market locations in April 2018. Here, he not only managed a team of project coordinators and engineers but also played a pivotal role in interfacing with sales and account management teams, ensuring seamless project delivery and adherence to key performance indicators.
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However, in June 2020, organizational restructuring prompted Robert to seek new horizons. By October 2020, he found himself embracing a fresh opportunity at another local MSP, where he continued to shine as a project engineer. Leveraging his wealth of experience, he introduced efficiencies and innovations that enhanced team performance, consistently surpassing expectations in his role.
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In April 2023, Robert resolved to embark on a new chapter, driven by a desire to return to his roots in the picturesque Central NY area. Inspired by a vision of empowering local businesses through transformative IT solutions, he set forth to establish his own IT support company. His vision encompasses not only revolutionizing the industry but also prioritizing employee well-being, with a commitment to fostering a supportive and enriching work environment for his team.